DU Home

CNS Home

Newsletter

Available Software

 Contact us

FAQ

 

A- A step by step GUIDE TO "how to check Mailbox size" in Microsoft Outlook for Exchange:

1.      Right click on the mailbox and select properties from the Menu List.

 

2.      Click on the Folder size button in the general tab.

 

3.      Click on the Server Data tab and check the total size of your mailbox 

                               ----------------------------------------------------------------------------------------

C-  B- How to reduce mailbox size and how to prevent over quota:

  1. To free your storage space (quota), delete any unused items (emails) or move them to your personal folder file (SEE SECTION C).

  2. Empty the Deleted Items folder after deleting any items (emails).

  3. When you delete any email from the Microsoft Exchange Outlook (mailbox); it will be automatically deleted from DU web mail https://mail.du.edu.om

                               --------------------------------------------------------------------------------------

D-  C- How to move emails from Mailbox (Exchange Server) to Personal Folder (Local Computer)

1.      Select the mail that you want to move from the inbox in the mailbox.

2.      Right click on it.

3.      From the list choose move to folder.

4.      From the personal folder select inbox folder then click on ok.

5.      Email will be moved directly to the Inbox Folder in the Personal Folder (local computer)

6.      If you don’t have Personal Folder in Microsoft Outlook contact CNS helpdesk.

 

N.B: CNS can recover any deleted by mistake emails from the Microsoft Outlook for Exchange within a period of

          maximum 3 months; contact CNS for help.


For any additional information, please do not hesitate to call Ms. Ibtisam, CNS help desk, @ Ext: 234

 

 

Copyright © Dhofar University 2010
• Reporting web site problems • Privacy statement•