Mission

DU stresses the integration of technology in various educational and research activities.

The mission of the Computing and Networking Services (CNS) is to provide up-to-date and cutting edge quality Information Technology and Telecommunications services, support and training to the academic, non-academic and student community in Dhofar University.

Vision

Play a leading role in integrating the University’s IT infrastructure and achieve a competitive edge over its peer departments in other universities in the Sultanate of Oman and in the Gulf region.

Major Goals

• Support the university through adaptive and innovative use of information technology.

• Empower the University staff, faculty, and students through access to the information and tools needed for successful performance as workers, teachers, learners, managers, planners, and decision-makers.

• Support the University’s educational programs and student resources.

• Acquire and provide new, cost-effective information technologies to the university.

• Provide a highly reliable infrastructure and set of computer-based administrative, teaching, learning and research tools to meet the ever-growing needs of the University staff and faculty.

• Provide both general and specialized technical support for those using information technologies in the University.

• Optimize the use of existing and planned investments in systems and technology.

• Reasonably protect information resources and systems from illegal access and use to the best of ability and funding availability.

CNS also provides internal maintenance, upgrade, and user support.  It has established a helpdesk to respond to various kinds of requests from the university community in regard to software installation, problems with applications and hardware maintenance. In addition, there is a routine backup for central data on student records and financial data.

CNS is also active in diverse training activities for the staff on various types of operations, and for the community through programs such as the Cisco academy curriculum.