{"id":3863,"date":"2018-04-22T09:22:34","date_gmt":"2018-04-22T05:22:34","guid":{"rendered":"http:\/\/site03.iqservices.com\/?page_id=3863"},"modified":"2020-02-17T11:25:58","modified_gmt":"2020-02-17T07:25:58","slug":"it-support-maintenance","status":"publish","type":"page","link":"https:\/\/www.du.edu.om\/ar\/it-support-maintenance\/","title":{"rendered":"IT Support & Maintenance"},"content":{"rendered":"
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\u0627\u0644\u0645\u0647\u0627\u0645 \u0627\u0644\u0648\u0638\u064a\u0641\u064a\u0629 \u0648\u0627\u0644\u0645\u0633\u0624\u0648\u0644\u064a\u0627\u062a<\/h1>
<\/span><\/span><\/span><\/span>\n<\/div><\/div><\/div><\/div><\/div> \t\t\t<\/div>\n\t\t\t
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    \n
    \n\t\"null\"\n<\/div><\/div><\/div>\n<\/div>Technical support by phone or email.<\/span><\/div><\/li>
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    \n\t\"null\"\n<\/div><\/div><\/div>\n<\/div>Receive technical support request forms and send them to the relevant technicians and then follow up until the task is completed.<\/span><\/div><\/li>
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    \n
    \n\t\"null\"\n<\/div><\/div><\/div>\n<\/div>Create a user account and password for academic, non-academic and student staff.<\/span><\/div><\/li>
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    \n
    \n\t\"null\"\n<\/div><\/div><\/div>\n<\/div>Deletion of the user account for the resigning staff and the graduate students and the transfer from the university.<\/span><\/div><\/li>
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    \n\t\"null\"\n<\/div><\/div><\/div>\n<\/div>Provision of a DUSIS account for students and staff.<\/span><\/div><\/li>
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    \n\t\"null\"\n<\/div><\/div><\/div>\n<\/div>Management of computer labs and classrooms.<\/span><\/div><\/li>
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    \n\t\"null\"\n<\/div><\/div><\/div>\n<\/div>Providing technical assistance to faculty members, staff and students.<\/span><\/div><\/li>
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    \n\t\"null\"\n<\/div><\/div><\/div>\n<\/div>Take care of maintenance of old and new devices.<\/span><\/div><\/li>
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    \n\t\"null\"\n<\/div><\/div><\/div>\n<\/div>Installation and processing of computers and software downloads.<\/span><\/div><\/li>
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    \n\t\"null\"\n<\/div><\/div><\/div>\n<\/div>Diagnose and solve problems with hardware \\ software errors.<\/span><\/div><\/li>
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    \n
    \n\t\"null\"\n<\/div><\/div><\/div>\n<\/div>Provide a workshop for new students on how to access the domain (DUSIS) and how to use it.<\/span><\/div><\/li>
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    \n\t\"null\"\n<\/div><\/div><\/div>\n<\/div>Continue and update the university virus protection system.<\/span><\/div><\/li>
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    \n\t\"null\"\n<\/div><\/div><\/div>\n<\/div>Technical support during the testing periods and recording materials.<\/span><\/div><\/li>
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    \n\t\"null\"\n<\/div><\/div><\/div>\n<\/div>Periodic reports of the number of computers, printers and other devices in the university.<\/span><\/div><\/li>
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    \n\t\"null\"\n<\/div><\/div><\/div>\n<\/div>Technical support for information systems in the university library.<\/span><\/div><\/li>
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    \n\t\"null\"\n<\/div><\/div><\/div>\n<\/div>Any other duties requested by the Department Director.<\/span><\/div><\/li><\/ul><\/div><\/div><\/div><\/div><\/div> \t\t\t<\/div>\n\t<\/p>","protected":false},"excerpt":{"rendered":"Roles & Responsibilities Technical support by phone or email. Receive technical support request forms and send them to the relevant technicians and then follow up until the task is completed. Create a user account and password for academic, non-academic and student staff. Deletion of the user account for the resigning staff and the graduate students [...]","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-3863","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.du.edu.om\/ar\/wp-json\/wp\/v2\/pages\/3863","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.du.edu.om\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.du.edu.om\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.du.edu.om\/ar\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.du.edu.om\/ar\/wp-json\/wp\/v2\/comments?post=3863"}],"version-history":[{"count":18,"href":"https:\/\/www.du.edu.om\/ar\/wp-json\/wp\/v2\/pages\/3863\/revisions"}],"predecessor-version":[{"id":7212,"href":"https:\/\/www.du.edu.om\/ar\/wp-json\/wp\/v2\/pages\/3863\/revisions\/7212"}],"wp:attachment":[{"href":"https:\/\/www.du.edu.om\/ar\/wp-json\/wp\/v2\/media?parent=3863"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}