Data Center Operations & Networks
Ensuring stable, secure, and continuous operation of core network and data center infrastructure.
What We Offer
Data Center & Network Services
Official responsibilities delivered by the Data Center Operations and Networks division.
24/7 Internet Operations
Monitor and run internet services 24 hours a day, 7 days a week without interruption.
IP Telephony and PBX Monitoring
Monitor and activate PBX and telephone lines (IP Telephony).
Network Distribution Maintenance
Monitor network distributors and perform periodic preventive maintenance.
Server Efficiency Assurance
Ensure proper operation of servers with required efficiency.
Server Lifecycle Management
Develop, install, prepare, upgrade, and maintain servers.
Power Stability Monitoring
Monitor and maintain batteries to ensure stable electrical voltage levels.
Information Security and Backups
Provide information security and protection, and prepare backups and contingency plans for emergencies and crises.
Environment Control Monitoring
Control and monitor temperature and humidity around the clock.
Security Procedure Development
Monitor and develop security procedures and ensure data center safety requirements.
Fault Analysis and Solutions
Study shortcomings, analyze faults, and develop suitable solutions for operating systems and software.
Component and Software Tracking
Record and track replacement of software components and software items.
Annual Plans and Budgets
Prepare annual plans and budgets for system development and future equipment needs aligned with global trends.
Service Complaint Follow-up
Follow up on complaints about deterioration of information systems services.
Quality and Accreditation Compliance
Implement total quality control standards and academic accreditation requirements.
Advisory and Technical Services
Provide advisory and technical services to the Department of Information Systems.
Senior Management Tasks
Implement tasks required by senior management.
Our Process
How We Handle Your Request
Monitor and Detect
Continuously monitor network, servers, telephony, and environmental indicators.
Diagnose and Plan
Analyze faults, prioritize impact, and define technical and operational response actions.
Implement and Secure
Apply fixes, upgrades, and preventive controls with security and continuity safeguards.
Report and Improve
Document outcomes, update plans and budgets, and drive continuous service improvement.
FAQ
Frequently Asked Questions
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Yes. Continuous monitoring and operations are maintained around the clock.
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Yes. The team handles server operations as well as PBX and IP Telephony services.
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Incidents are diagnosed quickly, resolved based on priority, and documented for prevention and quality review.
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Yes. Backup strategies and contingency planning are core responsibilities of the division.
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Operations follow total quality standards and accreditation-related requirements.
Need Data Center or Network Support?
Contact CNC to report incidents, request changes, or coordinate infrastructure support.